Effective Date: 21.09.2024

1. Introduction

Your satisfaction is important to us. This Refund Policy outlines the conditions under which refunds are granted for purchases made on Nuntisimo.

2. Eligibility for Refunds

• Technical Issues: If you experience technical problems that prevent you from using our service, you may be eligible for a refund.

• Time Frame: Refund requests must be submitted within 14 days of the purchase date.

3. Non-Refundable Situations

• Change of Mind: Refunds are not available for customers who change their mind after purchase.

• Violation of Terms: If you are found to be in violation of our Terms of Service, you will not be eligible for a refund.

4. How to Request a Refund

• Contact Support: Send an email to hello@nuntisimo.ro with your order details and the reason for the refund request.

• Verification: We may require additional information to process your request.

5. Processing Refunds

• Approval: Once your refund is approved, we will process it within 7-10 business days.

• Method: Refunds will be issued to the original payment method used during purchase.

6. Contact Information

For questions about this Refund Policy, please contact us at:

• Email: hello@nuntisimo.ro